Policies

Behr House Policies

We look forward to meeting you and making your Fredericksburg getaway a very special one!

Check-In Time

3:00 – 6:00 P.M. is our standard check-in time. As we are a husband and wife operated B&B, we do not staff a 24-hour reception desk. If you have special needs, please discuss them with us in advance at (830)-992-3407 or (512)-636-1119 (mobile).

Check-Out Time

Check-out time is no later than 11:00 a.m.

Payment Policy

All reservations will be subject to our Advance Deposit Policy.  An advance deposit equal to one night’s room and tax will be collected for all reservations of one night.  An advance deposit equal to 50% of the total room and tax will be collected for all reservations of two nights or longer.  An advance deposit of 100% of the total room and tax will be collected for all reservations made within 7 days of arrival.  Advance deposits will be charged to the credit card on file and are subject to the cancellation policy below.  Any remaining balances on any reservation are due 7 days prior to arrival.  Reservations are secured with a Visa, MasterCard, American Express or Discover Card.  Checks are not accepted.

Cancellations

Please understand that almost all of our guests who cancel have a legitimate reason (i.e. a death in the family, illness, loss of job, etc.).  However our business depends on our rentals, so we must uphold our policy regardless of the circumstance.  Thank you for understanding.

Your deposit minus a $50 cancellation fee will be refunded if your cancellation is made 14 days prior to your non-holiday stay.  If the cancellation is made within 14 days of your stay, no refund will be processed.  A 30-day cancellation notice is required on whole house bookings and for individual reservations booked for holiday and/or special event dates.  The cancellation fee also applies to changes in your arrival/departure date which result in a shorter stay. No refunds are provided for late arrivals or early departures.

No-shows: If you do not arrive on the confirmed reservation date then we will deem your reservation as a no-show and will be charged the full amount of the reservation.

Room Rates

Rates are per room per night and there is a 13% lodging tax for the county and state not included in the room rate.

Minimum Stay

Two night minimum stays are required. Most holiday weekends will require a 3-night minimum.

Occupancy

All rates are based upon double occupancy, no additional guests are allowed.

Children

Behr House welcomes children 15 and over. However, please be aware that the majority of our guests are couples wishing to enjoy their anniversaries, birthdays, or just quiet getaways. For this reason, Behr House is not suitable for children. We appreciate your understanding.

No Smoking

There is NO SMOKING allowed within the main house, its guest rooms, or the Behr Barn. This applies to cigarettes, as well as vapes and e-cigarettes. Smoking inside will result in a $250 cleaning fee. We also do not allow candles, incense, or any other open flame device. If you are renting Behr Barn, smoking is allowed outside in the private courtyard. For those guests staying in rooms in the main house, smoking is allowed under the pavilion off the back patio. We ask for guests to use ash trays and dispose of their butts in the receptacles provided. 

Pets

We do not allow guest pets on the premises. We can provide recommendations for local boarding facilities for your pets upon request. NOTE: We have a loving dog on the property if you are missing your own!

Non-Guests

Behr House does not allow non-guests on the property due to liability reasons.

Stairs

All room accommodations require climbing stairs.  NOTE:  We are not required to be ADA (American with Disabilities Act) compliant due to the number of guest rooms we have.

Breakfast

A delicious and freshly made hot breakfast will be served to our guests each morning at either 8:30 a.m. or 9:00 a.m. We can accommodate special dietary needs within reason such as vegan, vegetarian, and gluten free. Please include that information in the dietary restrictions section of your online reservation or send an email to the host at stay@behrhouse.com at least three days prior to your arrival.


Parking

Guests may parallel park on the drive to the side of the main house as indicated by the Guest Parking signs and are allowed one car per guest room.

Damage/Stolen Property

At Behr House we pride ourselves on providing our guests with a comfortable and homey experience.  As such, we have furnished each room meticulously and tastefully with beautiful furnishings and antiques, quality linens and suitable décor.  We love for all our guests to have the same opportunity to experience the rooms as they were meant to.  If items are taken, furniture moved extensively or damaged, or excessive trash left around the premises, a minimum charge of $50 per room will be charged to the credit card on file.  If items are broken or taken, the charge will be comparable to the value of that item.  A detailed inventory has been compiled for each room.

  • For red wine spills, a minimum $100 cleaning fee will apply.
  • Please USE DRINK COASTER PROVIDED
  • Use paper towels provided in room to clean up any spills.  PLEASE DO NOT USE THE WHITE BATH LINEN FOR SPILLS. 

Lost Property

Behr House is not liable for any lost or damaged guest property.  Each guest will receive their own room key upon check-in and the host will not access your room during your stay unless otherwise requested or for emergency circumstances.

Contact Your Hosts

Contact your hosts Shelley or Jim at 830-992-3407 or 512-636-1119 (mobile) for directions, updates, any special requests, or to answer any questions about the policies.

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